Shipping Policy for Samples and Bulk OEM Orders
Last updated: September 3, 2026
MECHDAM Enterprises manufactures and exports custom work gloves, safety gloves, workwear and private-label products from Sialkot, Pakistan. This Shipping Policy explains how we prepare and dispatch samples and bulk OEM orders to international buyers.
Because we manufacture products according to each buyer’s specifications, our production time and shipping time are separate. Therefore, the estimated delivery period includes both the time required to manufacture the goods and the transit time quoted by the selected carrier.
The approved quotation, proforma invoice, purchase order, sales agreement and agreed Incoterm will take priority if they contain shipping terms that differ from this general policy.
Shipping Destinations
MECHDAM supplies PPE brands, distributors, importers, wholesalers and industrial buyers in the USA, Canada, the UK, Europe, the GCC and other international markets.
However, shipping availability depends on:
Carrier coverage
Destination-country restrictions
Import regulations
Product type and materials
Shipment weight and volume
Customs requirements
Applicable trade restrictions
MECHDAM may decline or delay a shipment if the destination, buyer, product or proposed shipping route creates a legal, customs, banking or carrier-compliance issue.
Available Shipping Methods
We select a suitable shipping method according to the order size, delivery requirements, destination and buyer’s instructions.
Courier Shipping
We normally use international courier services for product samples, documents and smaller urgent shipments. Courier transit times depend on the destination, customs clearance and service level.
After dispatch, we provide the available tracking number or courier reference.
Air Freight
Air freight may suit urgent commercial orders or shipments that are too large for standard courier service. The buyer and MECHDAM must confirm the airport, freight terms, cargo handling requirements and final delivery arrangements before booking.
Sea Freight
Sea freight may suit larger bulk orders because it usually offers a lower freight cost per unit. Depending on the shipment volume, goods may move as less-than-container-load cargo or a full-container load.
Sea-freight delivery takes longer and may include port handling, documentation, customs clearance and inland transportation at the destination.
Buyer-Nominated Freight Forwarder
Buyers may appoint their own courier, freight forwarder or logistics company. In that case, the buyer must provide complete booking instructions, contact details, labels and collection information before the planned dispatch date.
Any delay caused by incomplete or late forwarding instructions may affect the dispatch schedule.
Sample and Production Lead Times
Shipping transit time begins only after the goods are ready and MECHDAM hands them to the carrier or delivers them according to the agreed Incoterm.
Our typical manufacturing timelines are:
Standard sample development: Approximately 7–10 working days after specifications and required materials are confirmed
Bulk production: Approximately 30–40 days after sample approval, order confirmation and receipt of the required advance payment
Custom TPR or PVC tooling: Project-dependent. The estimated tooling period is confirmed in the quotation after the design, mould construction, number of sizes and approval requirements are reviewed.
Special materials or packaging: May require additional sourcing and approval time
These periods are estimates rather than guaranteed dispatch dates. Product complexity, order quantity, material availability, testing, buyer revisions, public holidays and approval delays may affect the final schedule.
MECHDAM confirms the expected production and dispatch schedule separately for each order.
Shipping Charges
Product prices do not include freight, insurance, customs duties, taxes or destination charges unless the quotation or proforma invoice clearly states otherwise.
Shipping charges may depend on:
Actual or chargeable weight
Carton dimensions and shipment volume
Courier, air or sea service
Delivery address and postal code
Remote-area charges
Fuel and security surcharges
Port or airport handling
Pallet or special packing requirements
Cargo insurance
Customs and documentation requirements
Freight prices can change before booking because carriers regularly update their rates and surcharges. Therefore, MECHDAM may need to reconfirm the shipping cost when the order becomes ready.
If the buyer changes the quantity, packaging, delivery address or shipping method, MECHDAM may revise the freight quotation.
Incoterms and Delivery Responsibilities
MECHDAM and the buyer should confirm the applicable Incoterms® 2020 rule and named place or port in the quotation, proforma invoice or sales agreement.
Common options may include:
FCA – Free Carrier: MECHDAM delivers the shipment to the buyer’s nominated carrier at the agreed location. FCA may suit courier, air and multimodal shipments.
FOB – Free on Board: MECHDAM clears the goods for export and loads them onto the nominated vessel at the agreed port. FOB applies to sea transport.
CFR – Cost and Freight: MECHDAM pays the sea freight to the named destination port. However, risk transfers according to the CFR rule when the goods are loaded onto the vessel at the port of shipment.
CIF – Cost, Insurance and Freight: MECHDAM pays the agreed sea freight and arranges the insurance required under the CIF rule to the named destination port. Risk still transfers according to the applicable CIF rule at the port of shipment.
For courier or air shipments, MECHDAM will use an appropriate shipping term rather than treating FOB as a general term for every transport method.
Other shipping terms require written agreement before order confirmation. The applicable Incoterm defines the allocation of shipping tasks, costs and risk. It does not replace the payment, quality, warranty or ownership terms stated in the sales agreement.
Available Incoterms depend on the shipment mode, destination and agreed commercial arrangement. Only the Incoterm and named place stated in the approved quotation or proforma invoice apply to an individual order.
Customs Duties, Taxes and Import Clearance
Unless the agreed quotation or Incoterm clearly states otherwise, the buyer is responsible for:
Import customs clearance
Import duties and tariffs
Sales tax, VAT, GST or similar taxes
Customs brokerage fees
Destination-port or airport charges
Storage, examination or inspection charges
Import permits and registrations
Destination-country product and labelling requirements
The buyer should verify the applicable import rules before confirming an order. MECHDAM can provide standard export documents, but the buyer remains responsible for confirming that the goods can legally enter and be sold in the destination market.
Customs authorities may inspect, hold, reassess or delay a shipment. Therefore, customs-clearance time does not form part of any carrier transit estimate.
Export Documents
Depending on the shipment and agreed delivery terms, MECHDAM can prepare or coordinate documents such as:
Commercial invoice
Packing list
Certificate of origin
Air waybill
Bill of lading
Courier shipment documents
Export declaration or applicable banking documents
Other agreed product or shipping documents
Buyers must request special certificates, legalisation, testing documents, consular documents or destination-specific declarations before production begins. Additional documents may require extra fees and processing time.
Packaging and Carton Preparation
MECHDAM packs goods according to the approved order specification. Packaging may include:
Individual or bulk polybags
Branded header cards or hangtags
Barcode and size labels
Inner cartons
Export cartons
Carton markings
Pallets and stretch wrapping where agreed
Custom packaging, palletisation, wooden packing or destination-specific labelling must appear in the approved specification or purchase order.
MECHDAM may adjust carton quantities or dimensions when necessary to protect the products or meet carrier requirements. However, we will keep the final packing list consistent with the actual shipment.
Inspection and Dispatch Approval
Before dispatch, MECHDAM carries out the agreed final quality and packing checks. Buyers may also arrange an independent third-party inspection if they confirm the inspection requirement before production.
We normally release a shipment after:
Production and packing are complete.
The required inspection has passed.
The buyer has approved any pending details.
Cleared payment has been received according to the agreed payment terms.
Shipping instructions and booking details are available.
Late payment, pending approval or missing forwarding instructions may delay dispatch.
Tracking and Shipping Documents
For courier shipments, MECHDAM provides the available tracking number after dispatch.
For air or sea shipments, we provide the relevant freight or transport documents when the carrier or freight forwarder issues them. Carrier tracking systems may take time to display the first movement or scan.
The buyer should review all shipping documents promptly and report any required correction before document deadlines.
Estimated Transit Times and Delays
All transit times provided by MECHDAM, a courier or a freight forwarder are estimates. They do not represent guaranteed delivery dates unless the selected carrier provides a separate written guarantee.
Delivery may face delays because of:
Customs inspections or clearance
Port or airport congestion
Carrier schedule changes
Vessel or flight cancellation
Weather conditions
Public holidays
Labour strikes
Security checks
Incorrect delivery details
Import-document problems
Events outside the reasonable control of MECHDAM
If a delay occurs, MECHDAM will help the buyer obtain available updates from the carrier. However, we cannot control customs authorities, airlines, shipping lines, ports or independent logistics companies.
Cargo Insurance
Cargo insurance is not automatically included unless the quotation, agreed Incoterm or shipping confirmation states that it is included.
Where MECHDAM arranges insurance under CIF or another written agreement, the insurer’s coverage, limits, exclusions and claims procedure will apply.
A buyer who requires wider insurance coverage must make the request before MECHDAM books the shipment. Insurance normally cannot be added after the carrier has accepted the goods.
Damaged, Missing or Lost Shipments
The transfer of shipping risk depends on the agreed Incoterm and delivery point.
When receiving a shipment, the buyer should:
Check the number and condition of cartons.
Note visible damage or shortages on the carrier’s delivery receipt.
Photograph damaged cartons before opening them.
Photograph the affected products and labels.
Retain the cartons, packing materials and shipping documents.
Notify MECHDAM as soon as possible, preferably within three business days.
The buyer must also follow the carrier’s claim deadline. Late notification, missing photographs or discarded packaging may affect the insurer’s or carrier’s ability to process a claim.
MECHDAM will provide reasonable documentary support for a valid freight claim. However, responsibility for loss or damage will depend on the agreed Incoterm, insurance coverage and carrier terms.
Incorrect Addresses, Refused Deliveries and Unclaimed Shipments
The buyer must provide a complete and correct company name, delivery address, postal code, telephone number, email address, tax information and importer details.
If a carrier returns, stores or redirects a shipment because of an incorrect address, failed delivery, refused delivery, unpaid import charges or missing buyer documents, the buyer may be responsible for the resulting charges.
MECHDAM will not reship returned goods until the buyer confirms the revised delivery arrangements and pays any applicable additional costs.
Partial Shipments
MECHDAM may arrange a partial or split shipment when:
The buyer requests it
Both parties approve it
Part of an order becomes urgent
Product readiness differs between styles
Carrier limits make separate shipments necessary
Before dispatch, both parties should confirm any additional freight, documentation and handling costs caused by a split shipment.
Storage and Additional Charges
If finished goods cannot ship because of late payment, missing documents, buyer-requested delay or unavailable forwarding instructions, storage and handling costs may apply.
Likewise, the buyer may be responsible for destination demurrage, detention, storage or redelivery charges when the cause falls under the buyer’s agreed responsibilities.
MECHDAM will communicate known additional charges before taking action whenever reasonably possible.
Changes to This Shipping Policy
MECHDAM may update this Shipping Policy when its manufacturing, carrier or export procedures change. The revised date will appear at the top of this page.
For an individual order, the accepted quotation, proforma invoice, purchase order, written sales agreement and confirmed Incoterm will take priority over this general website policy.
Contact MECHDAM
For shipping quotations, samples or bulk-order delivery arrangements, contact:
MECHDAM Enterprises
Church Road, Near Eidgah, Haji Pura, Sialkot, 51310, Punjab, Pakistan
Email: info@mechdam.com
Phone: +92 312 8444474
Please provide the product type, quantity, destination address, postal code and preferred shipping method when requesting a freight quotation.
You can also review our work glove manufacturing process to understand how an OEM order moves from specification and sampling to quality control, packing and export.